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FAQ

General

What does HenryProtect do?

We find where your personal data shows up online and get it removed. Autopilot sends GDPR requests in your name, follows them up and rescans every week. You do almost nothing.

Is it really free?

Yes, for as long as the beta runs. No card needed. We'll tell you well before any paid plan starts.

How is this different from Incogni or DeleteMe?

We focus on Europe, we're free during the beta, and you also get a safety score, a leak check and a scam check. Incogni has a bigger broker list; DeleteMe focuses on the US. See the comparison.

Removals

How long until my data is gone?

Companies must answer within one month. Most removals are done within four to six weeks. Our requests go out over a few days.

Why don't some companies answer?

Some are slow or only answer after a reminder. We send the reminder, then a final notice before a complaint to the regulator.

What if a company is outside the EU?

GDPR also applies to companies outside the EU that process data of people in Europe. Many have an EU representative, and that's where we send the request.

Can everything be removed?

No. Some records, like company registers, must stay public by law. We remove what can be removed and help you make the rest harder to misuse.

Privacy and permission

Is my data safe with you?

We keep only what we need, on servers in the EU, and never sell or share it. Full reports only go to a confirmed email address.

Can someone use this to look up another person?

No. The scan only shows the kinds of places someone appears. Links and the full report only go to an email address its owner has confirmed.

Can a company refuse to delete my data?

Only if the law requires them to keep it, like invoices for tax. They must tell you what they keep and why.

Doing it yourself

Can I do this myself?

Yes. With the GDPR letter generator and the opt-out guides you can send everything yourself. The hard part is the time it takes to write to and chase hundreds of companies.

We do all the work for you, free

Enter your name and we find where your data shows up. Autopilot then sends the removal requests in your name, chases companies that don't answer, handles their replies and rescans you every week. You don't have to do a thing.